Who does Bella Bliss Jewelry sell to?

We sell to brick and mortar stores, online stores, and catalog companies. We do not sell to home parties, traveling stores, eBay stores, and flea markets.

How do I become a Bella Bliss Jewelry Retailer?

It's easy! Just click HERE to fill out the registration form. It takes just a few minutes to register, and approval usually takes about one business week.

Once a decision has been made, an email will be sent to you confirming your account status, and if it is approved you will receive a follow up phone call from your sales representative.

Does Bella Bliss Jewelry have a catalog?

Yes, we have a beautiful and very user-friendly wholesale catalog.  Before you can receive them, you must first REGISTER as a new retailer. Once you are approved you will receive information on how to view our catalog online, or you can request hard copies.

This is my first time order, where do I start?

Our amazing Bella Bliss Jewelry Sales Team is available to assist you Monday through Friday from 9:00 am to 5:00 pm Pacific time. They can help guide you through our line by providing you with information about our newest items, best sellers, long time favorites and everything in between. To contact our Sales Team at: info@bellablissjewelry.com

Does Bella Bliss Jewelry sell to International Retailers?

At this time, Bella Bliss Jewelry does not sell to International Retailers.

ABOUT MY ORDER

How long does a shipment usually take?

All of our jewelry is handcrafted to order; because of this our lead-time is approximately 3-4 weeks from receipt of the order. When your order is received, you will be contacted with confirmation of receipt as well as provided with the X-factory date. Your order will leave our studio as soon as it is ready and no later than the X-factory dated quoted to you.

How do I know if my order was received?

When an order is received at Bella Bliss Jewelry, we will call or email you within 48 hours to provide you with confirmation of receipt and a ship date. If you have not heard from us within 48 hours, please contact us at info@bellablissjewelry.com to ensure receipt.

PLACING AN ORDER

How do I place an order?

We welcome faxes, emails or call-ins. You can download an order form HERE.

To help simplify and expedite our ordering process, we request that you provide the following information:

•   Include all of your store information- address, contact numbers, buyers names or person placing the order

•   Include style numbers, quantity amounts and prices. This information ensures we send you exactly what you ordered and the correct amount

•   If sending multiple pages, please number all pages.

Is there a first-time order minimum?

For all first-time orders we require a minimum purchase of $250. First time orders are to be paid by credit card. We accept Mastercard, Visa, Discover and American Express.

Is there a reorder minimum?

Yes, there is a $100 reorder minimum.

Is there a quantity minimum per style?

There are no quantity minimums!

Do you have anything available for immediate shipping?

Our Best Of The Best assortment and starter kits are available for immediate shipping. Please contact our amazing Bella Bliss Jewelry sales team for more details at info@bellablissjewelry.com

How do I find the product number I need?

Most of our Bella Bliss Jewelry items numbers appear on the page with the item. Just contact your sales rep for help ordering anything without an item number.

PAYMENT

What forms of payment do you accept?

We accept the following:-MasterCard-Visa-Mastercard-American Express

-Net 30*

-Wire Transfer**

* All first time orders are to be paid by credit card only.** Please Note: There is a $35 wire transfer fee which will be included on your order.

When do you charge my credit card?

Your credit card is charged once your order has been placed to allow your order to go into production.

Can I pay by Net 30 terms?

Net 30 payment terms are not available for first time customers. Net 30 terms are only available upon approval. The approval period may take up to two business weeks.

How can I apply/qualify for Net 30 Terms?

To apply for Net 30 Terms, please email 5 trade references for approval to "Attention: Sales Department"  info@bellablissjewelry.com

•   You must include phone and fax numbers as well as contact names for your trade references.

•   Once the approval process is complete you will receive a letter regarding your terms status with Bella Bliss Jewelry.

*Please Note: Approval process may take up to two business weeks.

SHIPPING INFORMATION

How does Bella Bliss Jewelry ship?

All packages are sent out via USPS Priority Mail and shipping costs is paid for by the buyer. Upgraded USPS shipping is available upon request. To ship FedEx or DHL we require your company's account number.

Do you Drop Ship?

Yes, we ship all special/customized initial necklace orders directly to your customer.

No, we do not ship any other orders to your customers.  We only ship directly to your store.

How do I know my ship date?

All orders are confirmed via phone and/or email. When we confirm your order we will always quote you the x-factory date. Your order will leave our studio as soon as it is ready and no later than the x-factory date given. If you do not receive a confirmation of your order within 48 hours, please contact us at info@bellablissjewelry.com to confirm receipt of your order.

How do I receive my tracking information once my order is shipped? 

If you would like to automatically receive the tracking number for your orders each time they ship, just let us know and provide us with a contact name and email address.

Once orders are shipped, you will receive an email with your order number and tracking information.

How much will it cost to ship my order?

We are Flat Rates for shipping.  These rates vary upon the size of the order.

Where are my Bella Bliss Jewelry shipping from?

All of our jewelry is handcrafted in our design studio in Arizona. We ship our products from our studio right to you!

When will my order arrive?

We use USPS to ship all orders unless otherwise specified. Please refer to the USPS Shipping Map to determine transit time to your store.

REPAIRS, CANCELLATIONS AND RETURNS

Return and Exchange Policy

All of our jewelry is handcrafted to order especially for you and therefore we do not offer returns and/or exchanges.

Who do I contact regarding jewelry in need of repair?

For damaged or repair inquiries please contact our wonderful sales department at info@bellablissjewelry.com to receive a repair number and instructions on where to send the repair.

MISCELLANEOUS

How do I contact Bella Bliss Jewelry?

Please contact our Sales Department at::

Email:  info@bellablissjewelry.com

Address: 21001 N Tatum Blvd Phoenix, AZ 85050

*Please Note: Our Phoenix, Arizona studio is not open to the public.

Cleaning and Caring for Bella Bliss Jewelry

To keep your jewels sparkling, please see our CARE INFORMATION.

Where can I get a Bella Bliss Jewelry display rack and what are the dimensions?

Our original hand crafted wood displays are $40 and measure 7 x 14".  For ordering information, please refer to the Bella Bliss Jewelry catalog, or contact our Sales Department at info@bellablissjewelry.com

Does Bella Bliss Jewelry offer exclusivity?

We do not offer exclusivity. However, we are very careful not to over-saturate a particular area, and monitor our brand presence very closely. Our customized line makes it possible to offer your store a unique assortment that is right for you!

Still have more question?

We are happy to help and answer your question.  Please feel free to contact us with any further questions at:  info@bellablissjewelry.com